Booking Process

Ready for Some Fun? Time to Book Your River Vacation!

 

How To Book Your Trip

Pick your preferred trip dates, river destination, trip type, & boat preference.

Pick Your Trip Dates: Prices & Dates

Pick Your Boat Type: Boat Types

 

Book Your Trip:

Call or email our friendly office staff today.  We would be happy to answer all of your questions and help you book your river vacation

Helfrich River Outfitters Office:

(800) 507-9889

(541) 896-3017

Ken@Helfrichoutfitter.com

Trip Registration:

Once you confirm your reservation dates with the Helfrich Staff, you will need to fill out a trip registration form and return it to the Helfrich Outfitters office along with your deposit.  The Trip Registration Form will also need to be completed by each additional guest and returned to the office.

Print Trip Registration Form

Initial Deposit: 
An initial deposit is due at the time of booking to hold your reservation.
  • Deposit of $500 per person is due via check or credit card for any multi-day trips and full payment on one-day trips.  This can be paid via credit card with no convenience fee. Credit card payments are handled over the phone by calling the HRO, Inc. office at (800) 507-9889.
  • Trips booked less than 8 months in advance of the trip date will require a deposit of 50% of the total trip cost per person to make reservation.

Buy Trip Insurance:

We highly recommend protecting your investment in your vacation by purchasing travel insurance for all river trip reservations. Our goal is to provide each of our guests with a safe and successful river experience. For this reason Helfrich Outfitters highly recommends that all of our guests purchase travel insurance to cover the cost of their trip. It is important to remember that trips operated in the wilderness always run a higher risk of cancellation due to natural events such as wildfires, water levels, road closures or other conditions beyond our control that can make the area uninhabitable or inaccessible. Travel insurance will protect your investment if we were to be faced with one of these unfortunate scenarios. Trip insurance can also provide you with benefits including emergency evacuation, lost luggage coverage and cancellation due to a personal, family or medical emergency.  We recommend “cancel for any reason” coverage which covers you even if you simply decide to not attend the trip.  Policies typically run about 3-5% of the trip cost and quotes are based on client age, trip cost, state of origin, etc.

For more information on the recommended plans or to enroll, view the details By Clicking Here or contact Travelex Insurance Services at 800-228-9792 and reference our Location Number: 12-0050 and company, Helfrich River Outfitters.  Our office staff can also help you with purchasing policies by request.

 

Secondary Deposit: 

Eight months prior to your trip date, a deposit of 50% of the trip cost per person will be due.

  • Payments can be made via check, credit card or direct deposit. Make checks payable to Helfrich River Outfitters, Inc. Visa and MasterCard accepted.  Payments can be made on our online reservation site.  A link to this site will be provided when you make your reservation. Direct deposit is a secure way to pay over the phone to pay via check / bank account with no fees.
Trip Planner and Packing List: 

A trip planning guide will be sent to you once your 50% deposit has been paid. If you would like to receive your trip planner early please let us know and we would be happy to provide you with one.

  • The trip planner is designed to assist in answering any questions you may have regarding your upcoming trip and to help you with your travel arrangements.
  • This packet will include: info and details of the river and your trip, a packing list, suggested travel info and a liability release form. Please fill out the liability release form and return it to the office.
Travel Guide:
For river guests joining us on the Middle Fork of the Salmon, please see our Middle Fork Pre and Post Trip Travel Guide Page or PDF Version

Final Payment: 

Your final payment for your trip is due 90 days prior to your trip start date.

  • Trips booked within 90 days require full payment to make a reservation.

Liability Waiver: 

Each guest is required to sign a standard liability release assumption of risk form prior to the start of the trip. This form represents acknowledgment, awareness and acceptance of possible risks associated with the trip.  Liability waivers will be sent to you with your guest information and trip planner.

Cancelation Policy: 

We understand that things can happen and sometimes it is necessary to cancel your upcoming river trip. If you decide to cancel your reservation, you will need to notify the HRO office in writing and receive confirmation from an HRO staff member that your cancellation has been processed.  Due to our commitment to our guides, contractors and vendors, all deposits, payments, and final payments are non-refundable.  If you cancel, we do not give refunds or credit for future trips.
Partial payment refund available only if the reservation is rebooked within 30 days of your cancellation with an alternate group or individual for same river trip and date. If we are able to find a replacement, you will be issued a refund and a $500 per person cancellation fee will be charged.  It is always best if you can find an alternate person or group to take your reservation. Replacement guests you provide within 30 days of your cancellation will be welcome with no cancellation fee.

Our cancellation policy is firm and we cannot make exceptions. We operate under federal regulations, which restrict the number of guests per trip and the number of trips per season.  We are unable to make exceptions to our cancellation policy for personal, societal or family emergencies. Trips in the outdoors run a higher risk of being impacted due to natural causes. No refunds will be given if your trip must be cancelled due to natural events including but not limited to wildfire and extreme water levels.  For these reasons, we highly recommend that guests purchase trip insurance to protect their investment. Trip insurance also offers many additional benefits including medical evacuation coverage.  If you have any questions regarding our cancellation policy please feel free to contact the Helfrich River Outfitters office and one of our friendly staff members will be happy to help you.

We have created a specific cancellation policy for reservations affected the COVID19 pandemic.  Click here to access this policy.

 

Medical: 

For safety reasons, weight restrictions may apply. Many of our trips take place in remote wilderness areas. Guests should be healthy enough to take part in some physical activity. Guests with special medical conditions including but not limited to, heart conditions, pregnancy, substantially overweight, or limited mobility should consult with their physician before taking a river trip. People with disabilities are welcome as long as a river trip is within their capabilities. We are happy to provide you with extra assistance on the river. Please call and discuss all special requirement requests with us prior to making your reservation.

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